Experiencing a problem with a repair?

If you experience a problem with a repair, please let us know and give us the opportunity to put things right as quickly as possible as we recognise and value all our customers of Twin Valley Homes.

It is important to let us know as it helps to continuously improve our repair service to other customers in the future.

It's easy, just contact us on 01254 269100

If you prefer, text us on 07781 47 21 11, write to us, visit us in person or we'll come and see you in your home.

Alternatively, check out the web site or just email us by clicking on the link below.

Contact us on 01254 269100 or email: repairs@twinvalleyhomes.com or fill in this form to let us know what's happened, give us your feedback or report any problem you are experienceing with our repairs service.

If you are still unhappy with the outcome, you can make an official complaint here by completing our official complaint form.

If you're still not happy and have referred to our complaints procedure, please see I'm not happy-can I claim compensation